Devnagri Seeds & Plants ("we", "us") respects your privacy. This policy explains what information we collect when you use this website or place an order, how we use it, and the choices you have.
Information we collect
Details you provide through our enquiry, quote, contact and newsletter forms: your name, email address, phone number, organisation, delivery location and the requirements you describe.
Order information: the species and quantities you request, delivery addresses, GST details where supplied, and correspondence about your order.
Limited technical information such as pages viewed and approximate location, collected through analytics only where you have consented.
How we use your information
To respond to enquiries, prepare quotations, process and deliver orders, and provide after-sales support.
To issue invoices and maintain the accounting and tax records we are required by law to keep.
To send you updates about seed availability only where you have opted in. You can unsubscribe from any such message.
Sharing your information
We do not sell your personal data. We share it only with the service providers needed to operate — website hosting, email delivery, payment processing and the couriers or transport operators who deliver your consignment — and only to the extent they need it.
We may disclose information where we are required to do so by law or by a competent authority.
Storage, security and retention
Data is held on managed infrastructure with access restricted to authorised staff and protected by database-level access controls.
We keep enquiry and order records for as long as needed to service the relationship and to meet statutory accounting and tax retention requirements, after which they are deleted or anonymised.
Your rights
You may ask us for a copy of the personal data we hold about you, ask us to correct it, ask us to delete it where we are not required to retain it, or withdraw consent for marketing. Write to info@devnagriseeds.com and we will respond within 30 days.
Cookies and analytics
Essential cookies keep the site working, for example remembering your language preference. Analytics cookies are set only with your consent and can be declined without affecting your ability to browse or order.
Questions about this policy? Email info@devnagriseeds.com or call +91 85338 04661.